Page 18 - Primary Care Audiology

Positive feedback from service users

Service users also report positive feedback about primary
care audiology closer to home.

Improved patient outcomes and
inequalities in access tackled
Primary care audiology improves outcomes and has positive
feedback from patients:

98% 93%

of patients are extremely of patients continue to use their
satisfied with the service hearing aids after 12 months

98%

of patients are very likely
to recommend the service
to friends and family. 37

At present, anybody with Access to NHS-funded primary
the ability to pay can access care audiology however is
a primary care audiology dependent on where people
service throughout the UK. live and is a postcode lottery.

This inequality in access can be tackled by allowing more NHS
patients to access existing primary care audiology services without
waiting times and with open access to clinical follow-up and
hearing aid maintenance on demand.

18 NCHA Primary care audiology – accessible ear and hearing care for all 19