02 January 2014
Swanley grandmother left 'completely deaf' over Christmas
Joan Moss, 92, had been waiting for an Audiology appointment for two months after her hearing aids started playing up.
The grandmother-of-two had an appointment booked in at Gravesham Community Hospital in Bath Street at 5.30pm on December 17 for which she had the option of a non-emergency ambulance to take her there.
One was booked to arrive and Mrs Moss sat patiently waiting by the front window of her home in St George’s Road for her ambulance.

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